Everything about ordering Telegram and social media services on HypeSMM. If your question is not answered here, open a ticket from your dashboard or message us on Telegram.

Getting started

What is HypeSMM?

HypeSMM is an SMM panel and Telegram main provider. You add funds once, then buy services such as channel members, premium members, post views, reactions, comments, boosts, poll votes and bot starts. Delivery is automated and usually starts within minutes.

Do I need an account?

Yes. Creating an account is free, with no monthly fee and no minimum spend. You only pay for the services you order.

Do you need my password or login code?

Never. We only need the public link to your channel, group, post or bot. Never share your Telegram login code with anyone, including people claiming to be support.

Is there a minimum order?

Each service has its own minimum and maximum, shown next to the price and in the order form before you buy.

Orders and delivery

Which link should I use?

  • Channel or group: t.me/yourchannel
  • Single post: t.me/yourchannel/125
  • Private channel: an invite link such as t.me/+AbCdEf123 that does not require admin approval
  • Bot or mini app: t.me/yourbot or t.me/yourbot?start=ref

For other platforms, use the link type named in the service description, for example an Instagram post URL for Instagram likes.

How fast do orders start?

Most services start within minutes. The expected start time and daily speed are written in each service description before you order.

What do the order statuses mean?

  • Pending — received and queued.
  • In progress — delivery is running.
  • Completed — fully delivered.
  • Partial — part delivered; the rest is refunded to your balance.
  • Canceled — not delivered; fully refunded.

Can I order more than once for the same link?

Wait until the first order is completed. Two active orders on the same link make the start count unreliable and can cause a partial result.

Can I spread an order over time?

Yes, on services that support drip-feed. Choose how many runs and the interval between them, and the order is delivered in portions.

Refills, cancellations and refunds

What if members drop?

Services marked with a refill period are covered for that period. Press Refill next to the order on your Orders page and the missing amount is delivered again at no cost.

How long do I have to request a refill?

Until the refill period stated in the service name ends, for example 30 days, 90 days or lifetime. Keep the link unchanged, or the refill cannot be processed.

Can I cancel an order?

Services that support cancellation show a cancel option. The undelivered part is returned to your balance automatically.

When do I get a refund?

Canceled orders are refunded in full and partial orders are refunded for the undelivered part, both straight to your account balance for your next order.

Payments

How do I add funds?

Open Add funds in your dashboard, pick a payment method and an amount, or tap one of the quick amounts. Your balance updates as soon as the payment is confirmed.

Can I withdraw my balance?

Balance is used to buy services on the panel and is not withdrawable as cash. Order only what you need, and top up again whenever you like.

Resellers and API

Do you have an API?

Yes. The standard SMM API lets you connect a child panel, a Telegram bot or your own store, and place orders, check statuses and request refills automatically. Your key is on the API page in your dashboard.

Can I resell your services?

Yes. You buy at main-provider prices, set your own prices for your customers, and keep the difference. See our guide on starting a Telegram reseller business.

Other questions

Are you affiliated with Telegram?

No. HypeSMM is an independent SMM panel and is not affiliated with, endorsed by or operated by Telegram or any other platform.

Is it safe for my channel?

We never access your account and only deliver to the link you provide. For a new channel, grow in steps rather than one large jump, and keep views and reactions in line with your member count.

How do I contact support?

Open a ticket from your dashboard, or message our team on Telegram. Include your order ID so we can find it instantly.

Chat with us on Telegram